homecare.co.uk Top 20 Home Care Award 2026Top 20 Award 20267th of 1,203 in the East Midlands
How It Works

From your first call to a familiar carer at the door.

No long waits, no call centres. A conversation, then a care plan built around your Mum or Dad's actual routine.

1

Tell us what is happening

Call 01636 646915 or request a callback. No commitment required.

Office open 8am–6pm Monday to Saturday. Out-of-hours form available for hospital discharge.

2

Your home care assessment | Helping at Home

How a home care assessment works at Helping at Home Newark. Who visits, what we discuss, how long it takes, and what happens next. No obligation.

3

How we build your care plan | Helping at Home

How Helping at Home builds and reviews a care plan after your assessment. What goes in it, who writes it, how it's shared, how often it's reviewed.

4

CQC-regulated home care | Helping at Home Newark

What CQC regulation means for your family. How Helping at Home is inspected, what our Good rating covers, and how to verify our status directly with the CQC.

5

Meeting your care team | Helping at Home

How Helping at Home matches and introduces your regular carers before care starts. Charlotte Offord's role, geographic clustering, and our policy on agency cover.

Steps 1–4 are the journey in. Step 5 is ongoing.

CQC Rated Good

Independently inspected and rated by the Care Quality Commission.

Directly employed carers

Every carer is employed by us. Never agency, never contractors.

Rated 9.9 out of 10

Ranked 1st in Newark on homecare.co.uk — the UK's largest home care review site.

Local to Newark

Family-run from Newark-on-Trent, covering Nottinghamshire and South Lincolnshire.

Ready to talk about care?

Request a free care assessment and we'll come back to you within one working day. No automated calls, no hard sell — just a conversation, when it suits you.

Call us · 01636 646915